VFS Global, the world’s largest visa outsourcing and technology services company, is hiring Hindi & English speaking Call Center Agents in Dubai. This is an excellent opportunity for candidates looking for a professional office job, stable salary, and long-term career growth in the UAE.
If you have good communication skills in Hindi and English, this role is ideal for you.
👉 Apply Now for VFS Global call center jobs in Dubai.
About VFS Global
VFS Global works with governments and diplomatic missions worldwide, managing visa application and customer support services. In Dubai, VFS Global operates multiple centers and corporate offices with a strong focus on customer service, compliance, and data security.
Due to increasing visa applications, VFS Global is expanding its call center team.
👉 Learn More about VFS Global careers below.
Call Center Agent Job Responsibilities – VFS Global
As a Hindi & English Call Center Agent, your responsibilities include:
- Handling inbound customer calls professionally
- Assisting applicants with visa and appointment queries
- Communicating clearly in Hindi & English
- Providing accurate information as per VFS guidelines
- Updating customer details in CRM systems
- Maintaining call quality and service standards
Call Center Salary in Dubai (AED)
| Job Role | Monthly Salary (AED) |
| Call Center Agent (Hindi & English) | 3,500 – 4,500 AED |
| Senior Call Center Executive | 5,000 – 6,000 AED |
Additional Benefits
- Employment visa
- Medical insurance
- Paid annual leave
- Professional office environment
- Career growth opportunities
Eligibility Criteria – Call Center Jobs (VFS Global)
| Criteria | Details |
| Job Title | Call Center Agent |
| Company | VFS Global |
| Location | Dubai, UAE |
| Education | 12th Pass / Graduate – Both can apply |
| Language | Hindi & English (mandatory) |
| Experience | Freshers & experienced candidates |
| Age Limit | 21 – 40 years |
| Computer Skills | Basic computer & typing skills |
| Work Type | Full-time, office-based |
Working Hours & Office Environment
- Working Hours: 8–9 hours per day
- Weekly Off: As per company policy
- Shift Type: Day shifts (mostly)
- Workplace: Corporate office & contact center
VFS Global offers a professional, secure, and multicultural working environment.
👉 Learn More About Work Culture
Documents Required
Prepare the following documents:
- Updated CV
- Passport copy
- Educational certificates
- Passport-size photographs
How to Apply for VFS Global Call Center Jobs in Dubai
1️ Online Application
Apply through official career portals or verified job platforms.
2️ Recruitment Partners
Apply only via authorized and licensed recruiters.
Important Notice:
VFS Global does NOT charge any fees for job applications or interviews.
Is This Job Suitable for Freshers?
Yes
Freshers with good Hindi & English communication skills are encouraged to apply. Training is provided for:
- Call handling
- Customer interaction
- System usage
- Compliance standards
Career Growth Options
- Senior Call Center Executive
- Team Leader
- Quality Analyst
- Operations Executive
Final Words
Hindi & English Call Center jobs at VFS Global in Dubai offer job stability, attractive salary in AED, professional work culture, and career growth. If you are confident in communication and want to work with a globally trusted company, this opportunity is for you.